Contact

Last updated 31 August 2026

There is no chatbot on this page. Write to us and a person reads it.

Anything at all

Questions before you sign up, help with an account, a problem with a lesson, or a request to delete your family’s data — all of it goes to the same place.

If it is about a child's safety

Put Safety in the subject line and we will treat it ahead of everything else. If a child is in immediate danger, call 000 first.

If you are worried about your child right now

We are a tutoring service, not a counselling one. In Australia, Kids Helpline is free and available at any hour on 1800 55 1800, and Lifeline is on 13 11 14.

Where we are

Tutoree is built in Australia, for the Australian Curriculum, and your family’s lesson records are stored here too.